Warranty & Guarantees:
  Thanks for purchasing PST security products. We’re committed to sell highest-quality security products. All orders before delivery have passed 2 times 100% full quantity QC test. And we guarantee the finished products will not have any problems.
Every product you have purchased from PST will have 3 years quality warranty since the date of shipping. Which will entitle you to get the component from PST to repair, or you send back to PST for repair.

  This warranty is not transferable, proof of purchase proforma invoice number is required!

  For sending back to PST for repair or replacement, clients need to pay the shipping cost. And after repaired or replaced, PST will send back to the clients and pay for the shipping cost sending back to clients via Post for any factory faulty products, or can ship with clients' next order together; If the problems caused by man-made sabotage. We will not pay shipping cost sending back;

What is our advantages?

1.       Location: PST locates in Shenzhen, China. Nearby Hong Kong, Enjoy convenient water, land and air transportation to overseas;

2.       Strong Production Capacity: We have our own production equipments and production lines. All the PST production workers are passed strict and professional pre-job in-house training to make sure high efficiency and high products quality;

3.       Fast Delivery: For most samples order, we have sufficient stock to enable the delivery within 1-3 days, For bulk order: Usually 5-10 days depends on the order quantity;

4.       No MOQ Requirement: PST offers no MOQ service, you can feel free to buy any quantity as you like with the best price; 

5.       3 Years Quality Guarantee: PST offers 3 years quality guarantee for all the products. You can buy with confidence and use without any worry;

6.       Certifications: The certifications PST have achieved for the products are CE, FCC, RoHS etc;

7.       ODM & OEM Service: With more than 10 years experience on ODM & OEM. You just think, and we do the rest for you;

8.       PlentifulProducts Range: PST main products are home alarm system, CCTV system, video door phone system and GPS trackers, you can buy all these kind of products and their accessories from PST with competitive price;

Payment Methods:
The payment methods we accept are:
Bank wire transfer, Western Union, Money Gram, Paypal, Escrow, Cash, L/C;

How to start the business with PST?
--- You can send your enquiry to our international sales. Or directly send us message online or chat with us online, and mention what kind of our security products you are interested in;

How to place the order with PST?
    Step 1: You please tell our sales the models and quantity you may need;
    Step 2: Our sales representative will prepare the proforma invoice for you, which includes the total product cost and shipping cost(if required us arrange the shipping for you directly);
    Step 3: You transfer the total amount in the proforma invoice to us; and after send us the transfer copy for arranging the production here in advance;
    Step 4: When we receive the payment from you. We will arrange the shipment to you in time

Production Lead Time
Samples Order: 1-3 days after receive the full payment;
Bulk Order: 5-10 days after received full payment;

What shipping methods PST use usually?
-------- Usually the shipping methods we use as following:
1.       International express: DHL, UPS ,FedEx, TNT, Aramex;
2.       By Air Cargo(It is applicable when the shipment total weight is over 45kg);
3.       By Sea Freight;
4.       By Post Service: include China Post Airmail, Hong Kong Post Airmail, Sweden Post Airmail and Singapore Post Airmail(Note: these only applicable for the packages total less than 2kg);
5.       By EMS or China Post Air Parcel (In total only one package box allowed and usually can not over 20-30kg);
 
What is the difference between international express and air cargo?
-------- International express like DHL etc offered is door to door service; and for the air cargo you need to arrange the pick-up at the airport by yourself;
 
How PST will quote the shipping cost?
-------- After we received the order list from clients. We will calculate the total gross weight  and dimension first, and compared all the shipping methods mentioned above and will find the best shipping solution for the order you are placing with us;